Notta vs Otter
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Notta and Otter both join your Zoom, Teams or Google Meet calls, transcribe them and write a summary. On paper they cost about the same at the entry paid tier. The differences that decide it are the free-plan caps, how long one meeting can run, and whether you want the option of recording without a bot.
Quick answer
- You mostly want a free plan for real meetings: Otter's free Basic plan is the more usable of the two. It gives 300 transcription minutes a month and up to 30 minutes per conversation. Notta Free caps each recording at 3 minutes, so it works more like a trial.
- You pay yearly and want the most minutes for the money: Notta Pro lists 1,800 transcription minutes a month for $97.99 a year (about $8.17 a month). Otter Pro lists 1,200 minutes a month for $8.33 a month on annual billing.
- Your meetings run long: Notta Pro allows up to 5 hours per recording. Otter Pro stops at 90 minutes per meeting; Otter Business goes to 4 hours.
- You don't want a bot in the call: Notta lists a bot-free desktop recorder for Mac and Windows. Otter's pricing page describes Otter joining Zoom, Teams and Meet; it doesn't say whether its Mac and Windows apps record without a bot. See bot-free note takers for more options.
- You pay month to month: Otter Pro is $16.99 a month on monthly billing. Notta Pro is $13.49 a month on monthly billing, shown under the Monthly toggle on Notta's pricing page (checked 2026-10-27).
Side by side (as of 2026-10-27)
| Notta | Otter | |
|---|---|---|
| Free plan (per vendor) | 120 transcription minutes a month, up to 3 minutes per recording (Notta's plan card says "per conversation" and its comparison table says "per recording" for the same cap), 50 file uploads a month, 10 AI summaries a month | 300 transcription minutes a month, up to 30 minutes per conversation, 3 lifetime file imports, conversation history limited to the 25 most recent |
| Entry paid plan (per vendor) | Pro: $97.99 a year (about $8.17 a month), or $13.49 monthly | Pro: $8.33 a month on annual billing, or $16.99 monthly |
| Minutes on the entry paid plan | 1,800 a month | 1,200 a month |
| Longest single recording | Up to 5 hours (Pro and Business) | 90 minutes (Pro), 4 hours (Business) |
| Team plan (per vendor) | Business: $199.99 a year per seat (about $16.67 a month), unlimited transcription | Business: $19.99 a month on annual billing, or $30 monthly; unlimited meetings |
| Without a bot | Bot-free desktop recorder for Mac and Windows | Otter lists Mac and Windows apps, but the pricing page we read doesn't say they record without a bot |
| CRM sync (per vendor) | Business: CRM and Zapier integration (Notta names Salesforce, HubSpot, Pipedrive, Zoho CRM and others) | Pro lists Salesforce, HubSpot and Zapier integrations (marked with an asterisk on Otter's page) |
| Security claims (per vendor) | SOC 2 Type II and ISO 27001; says it follows HIPAA guidelines | SOC 2 Type 2 report; HIPAA is an Enterprise add-on |
| Model training (per vendor) | Not stated on the pages we read | Trains its own models on de-identified data; its AI service providers don't train on customer data |
Prices are list prices for one person, before tax. Otter's page also showed lower promotional prices and a limited-time Business discount; we left those out. Deals change often; check the vendor's site.
Two-year cost math
Arithmetic on listed annual prices, one user, before tax. Not a measured result.
| Plan | 2-year total |
|---|---|
| Notta Free or Otter Basic | $0 |
| Notta Pro (annual) | $195.98 |
| Otter Pro (annual, $8.33 a month) | $199.92 |
| Notta Business (annual) | $399.98 |
| Otter Business (annual, $19.99 a month) | $479.76 |
Which one fits
- Short check-ins and the occasional longer call, on a free plan: Otter Basic. Notta Free's 3-minute cap per recording rules it out for most real meetings.
- Long interviews, lectures or workshops: Notta Pro, for the 5-hour per-recording limit. On Otter you'd need Business for anything over 90 minutes.
- Calls where a bot would feel awkward: Notta, for its bot-free desktop recorder, or a dedicated bot-free tool.
- Healthcare or other regulated work: neither entry plan is the place for it. Otter lists HIPAA only as an Enterprise add-on. Notta says it follows HIPAA guidelines, but we didn't find BAA terms on the Notta pages we read, so ask Notta in writing before you record anything with patient information.
- Leaving later: Notta says your transcripts stay if you cancel a paid plan, but free users can only view the first 3 minutes of each one, so export first. Otter says deleted conversations go to Trash and are deleted after 30 days, or right away if you empty the Trash.
Consent: tell people first
Otter's own privacy page says users "must always ask for consent and indicate when they are recording and transcribing conversations with others." That applies to any tool here.
Recording laws: tell people first. Federal law and most states let you record a conversation you're part of. About 11 states, including California, Florida, Illinois, Pennsylvania and Washington, generally require everyone's consent, and a few states mix the rules. Oregon, for example, requires that everyone in an in-person conversation be told it's being recorded, while phone calls need one person's consent (RCFP guide, ORS 165.540). If people are in different states, the stricter law may apply. Rules outside the US differ too, and many employers, schools and clinics have their own policies. A meeting bot showing up in the participant list is a notice, not consent. The same goes for a "this call may be recorded" greeting: it may not tell people that an AI service is transcribing or summarizing the call, so name the AI note taker when you ask. This is general information, not legal advice. If you're unsure, ask a lawyer where you live.
A simple way to ask. Start recording first, so your announcement is captured on the recording (Washington law requires that). Then say:
"Quick heads-up: I'd like to record this and use an AI note taker to transcribe it, so I don't miss anything. The recording and notes are stored with [tool name]. Is everyone OK with that?"
Wait for a clear yes from each person. If anyone says no, stop and delete what you captured. For meetings with outside guests, also put a line in the invite: "This meeting may be recorded and transcribed by an AI note taker. Let me know beforehand if you'd prefer it isn't."
What we did and didn't do
We read the vendor pages below on 2026-10-27. We didn't sign up for or use Notta or Otter, so we can't say how accurate either transcript is on your audio.
Sources (checked 2026-10-27)
- Notta pricing: https://www.notta.ai/en/pricing
- Notta security: https://www.notta.ai/en/security
- Otter pricing: https://otter.ai/pricing
- Otter privacy and security: https://otter.ai/privacy-security
- RCFP recording guide: https://www.rcfp.org/introduction-to-reporters-recording-guide/
- Oregon ORS 165.540: https://oregon.public.law/statutes/ors_165.540
Changes
- 2026-10-27: page first written. Prices, plans and policies checked on the vendor pages in Sources.
- 2026-10-27: Notta Pro's monthly price added ($13.49), read from the Monthly toggle on Notta's pricing page. Free cap worded per recording, noting that Notta's own page uses both "per conversation" and "per recording".